Terms of Service

Last updated: 10 June 2026

1. The service

DocAI extracts structured data from business documents (PDFs and images) using OCR and AI models, and provides a review interface to verify and correct the results. The Service is operated by Synairo, Poland. By using the Service you agree to these terms.

2. AI output requires review

Extracted values are AI predictions, not certified data. They can be wrong, incomplete, or misplaced — including amounts, tax numbers, and dates. You are responsible for reviewing and confirming extracted data before using it in accounting, contractual, or any other consequential context. The Service provides confidence scores and source highlighting to support that review, not to replace it.

3. Your account and acceptable use

• You must provide accurate account information and keep credentials confidential.
• Only upload documents you have the right to process.
• Do not upload identity documents, medical records, or other special-category personal data.
• Do not attempt to disrupt the Service, evade usage limits, probe security, or process unlawful content.
• Free-tier usage limits apply and may change; paid plans are governed by the pricing shown at purchase.

4. Your data

Document handling, storage, and retention are described in the Privacy Policy, which forms part of these terms. You retain all rights to your documents and extracted data. We claim no ownership and do not train AI models on your content.

5. Availability and changes

The Service is provided "as is" and may change, be interrupted, or be discontinued. During beta, features may be added or removed without notice. We aim for high availability but do not guarantee it.

6. Liability

To the maximum extent permitted by law, we are not liable for indirect or consequential damages, lost profits, or losses resulting from reliance on unreviewed AI output. Our total liability for any claim is limited to the amounts you paid for the Service in the 12 months preceding the claim (or EUR 100 if you paid nothing). Nothing in these terms limits liability that cannot be limited by law.

7. Termination

You may stop using the Service and delete your account at any time. We may suspend or terminate accounts that violate these terms. On termination, saved data is deleted in accordance with the Privacy Policy.

8. Governing law

These terms are governed by the laws of Poland. Disputes are subject to the competent courts of Poland, without prejudice to mandatory consumer protections in your country of residence.

9. Contact

Questions about these terms: legal@synairo.com.